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Can I raise money for disaster or tragedy relief?


Earthquakes, tsunamis, forest fires, hurricanes, civic unrest and other large scale disasters and tragedies. How can I help?

While we think it's wonderful when people pull together and support those who have been impacted by tragedies of this magnitude, we have to be very careful about monitoring the kind of fundraising done through our system. As a social fundraising platform, we have to work within strict parameters when it comes to disaster relief efforts.

You must fall under one of these three categories to use our system for disaster/tragedy relief:


✩ Category 1: I'm an Authorized Officer

You're collecting contributions as an Authorized Officer of a registered Non-Profit Organization with 501(c)3 status (or equivalent if outside US).

Not sure if you're an Authorized Officer? Click here to find out
 Have you been directed here by our Support Team?
Look at the byline on your campaign page. If it says Personal campaign but you're an Authorized Officer of a registered Non-Profit Organization, then you created the wrong type of campaign. Personal campaigns are for personal use only.

Please reply to our Support Team and ask for help switching your campaign into an Organization campaign.

✩ Category 2: I'm helping someone I know personally

You're collecting contributions for yourself or someone you know personally who has been affected by the disaster/tragedy, and you can prove it.

  • If you fall under this category - Your campaign must be created as a Personal campaign, and your campaign page must name the person or group of people you're raising money for.

Also, upon request you'll need to provide us with information and/or documentation that proves that you have authority or have been granted authority to raise funds on behalf of this individual, as well as information and/or documentation that clearly shows how the funds collected will be transferred to or used to benefit this person or group of people.

 Have you been directed here by our Support Team?
Read the Story section of your campaign page. Does it name the person or group of people you're raising money for? If it doesn't, just add their name(s) to the campaign's Story section and then then reply to our Support Team and include documentation that clearly shows you're authorized to raise money for this person or group of people. 

"Documentation" can be something as simple as a string of emails between you and them discussing the campaign, as long as the emails clearly identify the person or group of people and also clearly show the person or group of people authorizing you to raise funds on their behalf. 

Please DO NOT simply copy & paste the conversation into your reply. We need to see the original conversation.
  • If the conversation happened via email, simply forward the email to support@fundrazr.com and reference the Support Ticket number from the message we sent you.
  • If the conversation happened via another method (Facebook Private Message, WhatsApp, etc.), then you will need to send us a screenshot of the conversation.
  • If you cannot do either of those things, then the person or group of people you are raising money on behalf of will need to contact us directly at support@fundrazr.com and reference the Support Ticket number from the message we sent you.

✩ Category 3: I just want to help

You're collecting contributions to help the victims, but you don't know any of them personally and you're not an Authorized Officer of a registered Non-Profit Organization.

Most people reading this page are in this category. You heard the news about the earthquake/hurricane/tsunami/etc. and jumped head first into the world of crowdfunding without thinking about what happens after people start donating. 

  • If you fall under this category and you already created your campaign - Here's a question that you may not have thought about before you created the campaign:

    If you don't know any of the victims and you're not part of a non-profit organization, then how are you going to make sure the money you're raising actually reaches the victims you're trying to help?

You'll need to figure out the answer to that question if you want to keep using our system to help them. You'll need to contact a Non-Profit Organization that is already helping with relief efforts, and arrange to provide FundRazr with a Letter Of Subordination from them authorizing you to raise money on behalf of their Organization. 

 Have you been directed here by our Support Team?
Click here to view & download the Letter of Subordination template, then contact the Non-Profit Organization and ask them to use the template to create a Letter for you and email it to compliance@fundrazr.com.

You'll also need to make sure your campaign's Story names the Non-Profit Organization. If your campaign's Story already names them, then all we need is the Letter Of Subordination.

NEW! US and Canadian users can now raise money on behalf of registered US or Canadian Non-Profit Organizations without needing a Letter Of Subordination! Click here to find out more.

Please note: Any campaigns that are created for disaster relief that do not fall under one of these three categories may be suspended without notice, and PayPal and/or WePay may be notified regarding the PayPal and/or WePay account being used to accept contributions through that campaign, which may result in the funds in that PayPal and/or WePay account being frozen and funds either being held or returned to the senders, or further action.


Do you have a question that isn't answered in our Help Center?