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Roadblock: The PayPal account is based in a country which cannot receive payments


Okay, so you were setting up your campaign and everything was going great. Then you got to the PayPal part, submitted your email address, and then this happened: 


What does that message mean?

This message means that your PayPal account is registered in a country that cannot use our system. Currently, since we use PayPal to process all contributions for users outside the United States and Canada, we need to comply with certain requirements when it comes to raising money.

Our system can be used in any country with the ability to send and receive payments through PayPal*, and in 25 currencies worldwide.

If you cannot register a PayPal account in one of those countries, then unfortunately these requirements mean that FundRazr won't be able to help with your cause. 

We are truly sorry about that, and we do want to emphasize that the requirements are in no way a comment on the legitimacy and worth of your fundraising goals. What it comes down to is that FundRazr needs to work within certain existing legal and regulatory frameworks that govern international online transactions and fundraising activities, along with PayPal policies.

That being said, we're going to keep working to expand the list of countries where FundRazr can operate. 

Truth be told, we do face some significant challenges with certain countries and regions. However, we haven’t given up! We think that as social fundraising takes off, more and more possibilities will open up for doing good work around the world. And we intend to be where the action is, pushing to extend the limits.

Thank you for your patience, and we hope you’ll stay in touch with developments at FundRazr – and that one day the app can help with a cause that matters to you.

*Please note: We are unable to support campaigns from India or Nigeria at this time due to a payment processing problem. We apologize for any inconvenience caused by this, and we wish you the best of luck in your fundraising efforts.

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