Our system uses PayPal and WePay, both trusted by millions, to process all contributions.
Qualifying US and Canadian users may not see the PayPal option when they create their campaign, they may only see the WePay option (Email address to manage payments). Simply create your campaign using WePay, then add PayPal later.
Although you may be more familiar with PayPal, WePay has proven to be a much more reliable and stable payment processor with far fewer failed payments, which means less frustration for your contributors and more contributions for you. Click here for more information about our relationship with WePay.
Please note: You're not required to use WePay.
• Before your campaign is created, you are able to use PayPal instead by following the instructions in the yellow box on this Help Page, but we highly recommend that you create your campaign using WePay.
• If you're reading this but you've already created your campaign, you are still able to remove WePay and add PayPal by following the steps on this Help Page, but we highly recommend if you add PayPal that you also keep WePay.
✩ Why should I keep WePay on my campaign? I've been using PayPal for years and never had any problems.
All crowdfunding platforms who use PayPal are required to use PayPal's Adaptive Payments technology to process payments through their campaigns.
One of the drawbacks of this technology that we've found over the years is that PayPal has a high number of failed transactions when compared to WePay (PayPal-to-PayPal transactions usually work okay, but contributing via credit card through PayPal can be challenging at times).
Through our experience, we've found that if someone isn't able to successfully contribute to your campaign via credit card through PayPal for whatever reason, when they try the same card again through WePay it will almost always go through on the first try.
In other words, your campaign's chances of success are vastly increased if you use WePay to receive contributions.
The chart below will give you a detailed comparison between WePay and PayPal:
|Countries able to accept contributions:||United States & Canada only||Countries with the ability to send and receive payments through PayPal|
|Countries able to contribute money to a campaign:||Worldwide
WePay accepts all major credit cards from almost every country in the world.
PayPal accepts all major credit cards from almost every country in the world.
|Funding Types||Keep It All and All Or Nothing||Keep It All only|
If you don't already have a WePay account, WePay automatically creates one for you when you create your campaign.
If you don't already have a PayPal account, you'll need to create one on your own before you create your campaign.
You can launch your campaign immediately after you create it and WePay will accept contributions without limitations.
Unverified PayPal accounts are only able to receive a small amount of money every month (usually $500USD maximum or equivalent in your currency).
|Funding Methods||Accepts all major credit cards with very few failed transactions.||Accepts PayPal-to-PayPal transactions, and accepts all major credit cards, although credit card transactions have been known to fail for a variety of reasons.
Click here to see a list of possible payment errors contributors may run into.
|When is money accessible?||
Keep It All - Immediately
All Or Nothing - After goal has been reached
|Fees to accept contributions||5% Service fee
plus WePay fee of 2.9% + $0.30 per transaction (or equivalent in your currency).
|5% Service fee
plus PayPal fee of 2.9% + $0.30 per transaction (or equivalent in your currency).
|How To Withdraw Funds||Click here for instructions|
|More Info||Click here||Click here|